Product Designer

Pankaj Kumar

I've spent 7+ years making complicated things simpler to use. Most of my work starts with something messy: a tool, a process, a screen that nobody enjoys using. It ends with something that feels easy, even when the thing underneath it isn't.

Currently working at Piramal Finance, Bengaluru, India

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Selected Work
Case Study · Fintech Operations · 2025–26

One-Time Settlement, Piramal Finance

Digitizing a ₹15–20 Cr/month debt-settlement workflow, replacing email, Excel, and two disconnected systems with one auditable flow.

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Three screens from the Piramal Finance field collections app: a collector home screen with cases resolved and the day's schedule, a customer detail screen with loan and behaviour context, and a map of places the customer might be found
Case Study · Fintech Operations · 2025–26

Field Collections, Piramal Finance

Designing the app 1000+ field collectors use to plan their day, find customers, and record every visit, replacing printed spreadsheets and evening phone calls.

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REPLACE: Cover shot
REPLACE: project cover image
REPLACE: Discipline · Year

REPLACE: Project title

REPLACE: one to two sentence summary of the problem and outcome.

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REPLACE: Cover shot
REPLACE: project cover image
REPLACE: Discipline · Year

REPLACE: Project title

REPLACE: one to two sentence summary of the problem and outcome.

Read the case study →